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Eemax proudly pronounces our personal commitment to understand, meet, and strive to exceed our customers’ expectations through continuous improvement of all our processes. Eemax’s customer service is here to assist you with your electric water heater questions and concerns. We are here to help you no matter what your need may be, from trouble shooting, to checking the status of an order, to selecting the ideal heater for your application.

Customer service hours are Monday – Friday from 8:30am – 5:00 PM EST.

You can email Eemax at:

Technical Support:  Eemax.Support@eemax.com
Orders:  Eemax.Orders@eemax.com
Returns:  Eemax.Returns@eemax.com
Marketing Support:  Eemax.Marketing@eemax.com
Training Support:  Eemax.Learning@eemax.com

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